OUR CUSTOMER FEEDBACK

Unequivocally, it has always been about the people in our business and our customers. We don’t purport to be the cheapest; for us it is about striking a competitive balance between excellent customer service, cost and quality. We don’t compromise on any of these propositions and we never will,” CEO Peter Blackett explains.

DON'T TAKE OUR WORD FOR IT!

Like your products, because they are good quality and kiwi made. Great easy to use website, efficient, good service and speedy delivery cheers,

Tania Gibson

Whakatane

“Just a bit of feedback on the trolleys – they’re working out beautifully in the factory and already cutting down on fork hoist use.
I imagine you will be hearing from me next month as I’m trying to convince the MD to purchase a few more.”
regards,

Greg Grant - MCL PACKAGING

Specialised Crate Builders

“Hi Michelle, thank you, received the trolley, thanks for the great service”.
Cheers, Georgie

Georgia Nikitopoulos

DXMail

Hi Wholesale & Industrial Supplies,
“Thanks very much for the castors that you sent. The service and delivery was first class”.
Regards,

Doug Roach - EAGLE AUTOMOTIVE

New Plymouth

“I would just like to pass on a thank you to the lady who answered the phone today around lunchtime and helped me sort out a broken castor on one of our trolleys. Excellent service”. Regards,

Jane Allen - Glass Vice Products Ltd

Albany, Auckland

“You guys have been amazing with retrofitting existing products and great service. Nothing to date has been too hard.
Cheers Mike”

Mike Lougheed

Wellington

“I’m writing to commend the staff who attended me when I called in seeking a replacement wheel for my caravan jockey wheel.
Because we were dealing with an English made unit the stock items were not an easy fit. Your staff, the lady at the counter and
her colleague, went the extra mile to find a way around the problem and I left with what I couldn’t get anywhere else.
They will remember, so I would like to pass on my thanks for their attention and courtesy.
I would certainly recommend your company to anyone seeking the range of equipment that you supply. Well done”.
Yours sincerely,

Bruce A. Manson

Warkworth

NEW ZEALAND'S No.1 INDUSTRIAL EQUIPMENT SUPPLIER

Our Core
Values

Our Core Values

A Family Business Philosophy Prevails

There is an inimitable and special alchemy in the mix with a family owned company. Like the DNA of its owners, the blueprint of the business is completely distinct, and when it inherits the founders’ characteristics of resilience, hard-work, integrity and efficiency, it stands to mature into a competitive entity.

Great Prices

Offering equitable price points for its services, rather than chasing unrealistic, unsustainable bottom-of-the-barrel prices, has resulted in being able to continually innovate with the corollary of this position being great products. A comprehensive range of wheels, castors, conveyors and trolleys are supplied to a nationwide network of business clients through four branches located throughout New Zealand.

“For Us”

Unequivocally, it has always been about the people in our business and our customers. We don’t purport to be the cheapest; for us it is about striking a competitive balance between excellent customer service, cost and quality. We don’t compromise on any of these propositions and we never will,” CEO Peter Blackett explains.

Our Commitment

“We are very committed to looking after our staff and bringing them on the journey with us. We have exceptionally talented and committed staff members, with about 50 percent of them who have been with us over 15 years, and some more than 25. We’re proud of our low staff turnover and consider it a testament to the culture we have created.